How can you navigate 

complexity and make 

informed decisions?

How can you anticipate the forces
of change that your strategy needs
to take into consideration?

In today's dynamic business environment, navigating uncertainty and complexity is essential for survival and success. Sense-making skills empower leaders to transform ambiguity into actionable insights, anticipate market shifts, and foster a culture of collective intelligence and agility.

Equip yourself and your organisation with the power of sense-making, and transform uncertainty into opportunity. In a world where change is the only constant, your ability to make sense of the unknown is your greatest asset.


Through sensemaking, you delve beyond the surface to uncover the deeper meaning and significance of the challenges confronting us. This systematic approach enables informed decision-making, guiding leaders and organizations to craft sustainable strategies for the future.

How can sense-making help
you navigate complexity?

Gain knowledge and insights on a specific topic
Get wisdom to make wiser decisions
Become comfortable to lead in ambiguity
Learn to take a systemic approach
Observe what is going on inside and outside
Engage with the system to think, make sense and take decisions collaboratively
Develop the capacity to be in the ‘not knowing’
Design new solutions by applying systems thinking, taking into consideration both processes and people
Develop personal and organizational learning agility

How does sense-making
look like in practice?

Putting sense-making into action, especially in a leadership context, involves practical steps and strategies to navigate through complexity and uncertainty which include:

    • Gathering Diverse Perspectives
    • Encouraging Open Communication
    • Identifying Patterns and Anomalies
    • Creating and Sharing Narratives
    • Taking Decisive Action
    • Reflecting and Learning

Implementing sense-making in practice is about being proactive in understanding the environment, engaging with complexity, and navigating through it with informed confidence. For leaders, it’s not just about finding the right answers but also about asking the right questions and framing challenges in ways that mobilize collective effort and intelligence.

Systems approach

Systems thinking, systems mapping, and sense-making are interconnected concepts that, together, form a comprehensive approach to understanding and navigating complexity in various domains, including business, organizational management, and policy-making.

Systems thinking

Expands the scope of analysis to consider the entirety of a system and its environment. It is a holistic approach to analysis that focuses on the way that a system’s constituent parts interrelate and how systems work over time and within the context of larger systems.

Systems mapping

Provides a method to visualize and understand these complex interrelations. It involves creating visual representations of systems and their components to illustrate how various elements interconnect, influence each other, and contribute to the system’s behavior as a whole.


It is the process through which individuals or groups interpret and create a coherent understanding of complex, ambiguous, or uncertain situations. By constructing narratives that explain how and why things happen, it informs decision-making and action, bridging the gap between the known and the unknown.

Our approach

Our facilitation is grounded in Team coaching and Art of Hosting principles.
We apply participative processes, methods and tools designed to engage the team in meaningful conversation, deliberate collaboration, and group-supported action for the common good.

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Who We Are

Judith Eberl

Judith is passionate about helping individuals in organisations to equip themselves in the light of future evolutions. Her areas of expertise are Leadership development, team performance and coaching.

Adrijana Strnad

Two passions connect in her work: passion for business and passion for people, partnering in the quest to expand the boundaries of what teams can achieve together, in collaboration.